Learning ExperiencesOpen Public LearningLeading and Managing Learning & Development
Open Public Learning · Capability Development as the New Competitive Advantage

Leading and Managing Learning & Development

A practical learning experience for people responsible for positioning, leading and managing Learning & Development as a strategic function for capability and performance.

Programme overview

Learning & Development is changing because capability requirements are evolving faster.

As organisations face faster change, shifting skill requirements and rising expectations for measurable value, Learning & Development must move beyond organising training. L&D leaders need to diagnose capability needs, connect learning to performance, design relevant learning journeys and create the conditions that help learning transfer into work.
Participants will explore

Four capability shifts behind strategic Learning & Development.

01 · Capability

Move from training delivery to capability development

Reframe L&D around the capabilities people and organisations need to perform, adapt and grow — not simply the courses they attend.

02 · Diagnosis

Connect learning needs to business and performance needs

Strengthen how needs are diagnosed, prioritised and translated into learning outcomes that matter to stakeholders and the work.

03 · Architecture

Design learning journeys, not isolated events

Connect experience, practice, application, reinforcement and manager support so learning is more likely to transfer into work.

04 · Value

Demonstrate learning value and performance contribution

Move beyond attendance and satisfaction measures towards evidence of application, capability growth and contribution to performance.

The learning experience

Move from L&D activity to capability decisions.

Select a part of the experience to see how participants engage with the content.

01 · Explore

Build a shared language for strategic L&D and capability development.

Participants examine how strategy, capability, learning, performance and stakeholder expectations connect — creating a foundation for the practical work that follows.

Experience principle: performance before programme.
Best suited for

People responsible for learning, capability and workforce development.

L&D leadership

L&D leaders and managers

People leading L&D teams, portfolios, academies or organisation-wide learning priorities.

People & talent

HR, talent and capability professionals

Professionals connecting talent, workforce capability, succession, performance and learning priorities.

Internal consulting

Learning partners and internal consultants

Professionals expected to diagnose needs, influence stakeholders and translate business priorities into effective learning solutions.

How the learning moves

Diagnose. Design. Experience. Apply. Evaluate.

01

Diagnose

Clarify the organisational context, performance need and capability gap.

02

Design

Translate capability needs into purposeful learning architecture.

03

Experience

Work through learning, stakeholder and design decisions.

04

Apply

Translate the learning into a practical L&D challenge from the participant’s own organisation.

05

Evaluate

Identify evidence, reinforcement and evaluation practices that support continued application.

Continue exploring

Related learning and solutions.

Ready to strengthen how you lead Learning & Development?

View the current public-learning calendar for registration options and programme information.

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